The front desk is open during the following times:
- Monday - Friday: 9:00 AM - 9:00 PM
- Saturday - Sunday: 9:00 AM - 6:00 PM
The check-in location differs from the property location. Check-in location: [3121 Veterans Blvd, Pigeon Forge, TN 37863]. To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions. Guests can access their accommodation through a private entrance. Guest will need to contact the propery in advance for a late check-in after 9 PM Monday-Friday and 6 PM Saturday-Sunday.